24/7 CUSTOMER CARE: +1(888) 898-3413

24/7 CUSTOMER CARE: +1(888) 898-3413

Terms & Conditions

Terms & Conditions


Effective Date: November 29, 2024

Agreement to Terms


Welcome to Green Depot Us. These Terms and Conditions ("Terms") govern your access to and use of our website greendepotus.com and the purchase of products and services from Green Depot Us ("we," "us," or "our").

By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

Important Notice

Please read these Terms carefully before using our services. By continuing to use our website or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Use of Website


Permitted Use:

You may use our website for lawful purposes only. You agree not to use our website:

  • In any way that violates any applicable federal, state, local, or international law
  • To transmit or procure the sending of any advertising or promotional material without our prior written consent
  • To impersonate or attempt to impersonate Green Depot Us, our employees, another user, or any other person or entity
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
  • To use any robot, spider, or other automatic device to access our website for any purpose

Account Registration:

To access certain features of our website, you may be required to create an account. You agree to:

  1. Provide accurate, current, and complete information during registration
  2. Maintain and promptly update your account information
  3. Maintain the security of your password and accept all risks of unauthorized access
  4. Notify us immediately of any unauthorized use of your account

Products and Services


Product Descriptions:

We make every effort to display accurate product descriptions, specifications, and images. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.

Pricing:

  • All prices are listed in U.S. Dollars (USD)
  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors on our website
  • Shipping and handling charges are additional and calculated at checkout
  • Applicable taxes will be added to your order total

Product Availability:

All products are subject to availability. We reserve the right to discontinue any product at any time. If a product you ordered is unavailable, we will notify you and provide a refund or offer a suitable alternative.

Orders and Payment


Order Acceptance:

Your order is an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including but not limited to:

  1. Product availability
  2. Errors in product or pricing information
  3. Credit approval issues
  4. Suspicion of fraudulent activity
  5. Geographic restrictions

Payment Terms:

  • Payment is due at the time of order placement
  • We accept major credit cards, debit cards, and other payment methods as displayed
  • You represent that you are authorized to use the payment method provided
  • All payments are processed securely through encrypted connections

Order Confirmation

You will receive an email confirmation once your order has been placed. This confirmation does not constitute our acceptance of your order. We will send a separate confirmation when your order ships, which constitutes our acceptance of your order and the formation of a contract between us.

Shipping and Delivery


For detailed information about our shipping policies, please refer to our Shipping Policy page. Key points include:

  • Orders are typically processed within 72 hours of payment confirmation
  • Delivery times vary based on location and shipping method
  • Risk of loss and title for products pass to you upon delivery to the carrier
  • You are responsible for providing accurate shipping information
  • We are not responsible for delays caused by carriers or circumstances beyond our control

Returns and Refunds


Return Policy:

We stand behind the quality of our products. If you are not satisfied with your purchase, you may return eligible items within 30 days of delivery, subject to the following conditions:

  1. Items must be in original condition, unused, and in original packaging
  2. You must contact us to initiate a return and receive authorization
  3. Return shipping costs are the responsibility of the customer unless the item is defective
  4. Certain items may not be eligible for return (custom orders, special orders, etc.)

Refund Process:

Upon receipt and inspection of returned items, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error or a defective product.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at +1 (888) 898-3413 or [email protected]. We will arrange for a replacement or refund at no cost to you.

Warranties


Product Warranties:

All equipment sold by Green Depot Us comes with a one-year warranty on parts and components from the date of delivery. This warranty covers defects in materials and workmanship under normal use.

Warranty Exclusions:

The warranty does not cover:

  • Damage caused by misuse, abuse, or improper maintenance
  • Normal wear and tear
  • Damage caused by accident or unauthorized modifications
  • Damage from improper installation or operation
  • Consumable parts such as filters, belts, or fluids

Disclaimer:

EXCEPT AS EXPRESSLY STATED ABOVE, GREEN DEPOT US MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow limitations on implied warranties, so the above limitation may not apply to you.

Limitation of Liability


TO THE FULLEST EXTENT PERMITTED BY LAW, GREEN DEPOT US SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  1. Your use or inability to use our website or services
  2. Any unauthorized access to or use of our servers and/or any personal information stored therein
  3. Any interruption or cessation of transmission to or from our website
  4. Any bugs, viruses, or the like that may be transmitted to or through our website by any third party
  5. Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT PAID BY YOU TO GREEN DEPOT US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

Indemnification


You agree to indemnify, defend, and hold harmless Green Depot Us, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

  • Your use of and access to our website
  • Your violation of these Terms
  • Your violation of any third-party right, including intellectual property rights
  • Any damage caused to any third party by your use of our products
  • Any claim that your use caused damage to a third party

Intellectual Property Rights


All content on our website, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Green Depot Us or its content suppliers and is protected by United States and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as follows:

  1. Your computer may temporarily store copies of such materials incidental to your accessing and viewing those materials
  2. You may store files that are automatically cached by your web browser for display enhancement purposes
  3. You may print or download one copy of a reasonable number of pages for your personal, non-commercial use

Governing Law and Jurisdiction


These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of our website shall be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts.

Dispute Resolution


Informal Resolution:

We encourage you to contact us first to resolve any disputes. Please send your concerns to [email protected], and we will work in good faith to resolve the issue.

Arbitration Agreement:

If we cannot resolve a dispute informally, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of our services will be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association.

The arbitration will be conducted in Los Angeles County, California, and judgment on the arbitration award may be entered in any court having jurisdiction thereof.

Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Severability


If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired. The invalid provision will be replaced with a valid provision that most closely matches the intent of the original provision.

Entire Agreement


These Terms, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and Green Depot Us concerning your use of our website and services.

These Terms supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Green Depot Us with respect to our website.

Modifications to Terms


We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Effective Date" at the top of this document.

Your continued use of our website after any modifications to these Terms constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically to stay informed of any updates.

Contact Information


If you have any questions, concerns, or comments about these Terms, please contact us:

Green Depot Us

Address: 2522 S Malt Ave, Commerce, CA 90040

Phone: +1 (888) 898-3413

Email: [email protected]

Website: greendepotus.com

Acknowledgment


BY USING OUR WEBSITE OR MAKING A PURCHASE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO USE OUR WEBSITE OR SERVICES.

Questions About These Terms?

Our team is available to clarify any questions you may have about these Terms and Conditions.

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Why Choose Green Depot Us?

We deliver quality, reliability, and exceptional value on every purchase

Industry Leading Quality

Every machine undergoes rigorous quality control. Built to last and perform under the toughest conditions.

Unbeatable Prices

Get premium equipment at prices 30-60% below retail. No hidden fees, transparent pricing always.

Fast Nationwide Shipping

Ships within 5-14 business days to all 50 states. Track your order every step of the way.

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Our specialists are here 24/7 to help with setup, operation, and maintenance questions.

1-Year Warranty

Full coverage on parts and labor. We stand behind every machine we sell.

4000+ Happy Customers

Join thousands of satisfied contractors and homeowners who trust our equipment.

What Our Customers Say

4.9
★★★★★
Based on 4,009 reviews
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John Daniels

2 weeks ago
★★★★★

"Purchased a mini excavator from Green Depot Us and couldn't be happier! The machine exceeded my expectations. Great power, easy to operate, and the delivery was faster than promised. Customer service was top-notch throughout the process."

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Sarah Mitchell

1 month ago
★★★★★

"As a landscape contractor, I needed reliable equipment at a good price. This mini excavator has been a game-changer for my business. Solid build quality and performs like machines twice the price!"

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Robert Brown

3 weeks ago
★★★★★

"Excellent communication from start to finish. The Green Depot Us team helped me choose the right attachments for my needs. The machine arrived in perfect condition and has been running flawlessly. Highly recommend!"

Got Questions?

Frequently Asked Questions

What's included with my equipment purchase?
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Every purchase includes the machine, standard attachments (varies by model), user manual, warranty documentation, and access to our 24/7 support team. Free shipping is included to all 50 states.
How long does delivery take?
+
Delivery typically takes 5-14 business days depending on your location and current stock availability. We'll provide tracking information once your order ships.
Do you offer financing options?
+
Yes! We offer flexible financing options for qualified buyers. Contact our sales team at [email protected] or call +1 (888) 898-3413 to learn about current rates and approval process.
What warranty coverage do I get?
+
All equipment comes with a standard 1-year manufacturer warranty covering parts and labor. Extended warranty options are available for purchase.
Can I see the equipment before buying?
+
We have detailed photos, videos, and specifications for every product. You can also schedule a video call with our team to see specific units. Visit our warehouse at 2522 S Malt Ave, Commerce, CA 90040 for in-person viewing.
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Have questions about our equipment? Our expert team is here to help you find the perfect machinery for your project.

  • Address
    2522 S Malt Ave, Commerce, CA 90040
  • Phone
    +1 (888) 898-3413
  • Email
    [email protected]
  • Time
    Mon - Fri / 8am - 5pm PST

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