At Green Depot Us, we are committed to delivering your construction equipment and attachments safely, efficiently, and on time. This shipping policy outlines our procedures, timelines, and terms for all deliveries across the United States.

We ship from our warehouse located at 2522 S Malt Ave, Commerce, CA 90040, and utilize trusted carriers and specialized trucking services to ensure your equipment arrives in perfect condition.

All orders are processed and fulfilled with care to ensure quality and accuracy.

We offer different shipping methods based on the type and size of your order:

Shipping costs are calculated based on several factors:

• Weight and dimensions of the equipment
• Destination location and distance from our warehouse
• Shipping method selected (standard or express)
• Any special handling requirements

Shipping costs will be calculated and displayed at checkout before you complete your purchase. For large machinery requiring specialized trucking, please contact our sales team for a customized shipping quote.

For Attachments and Parts:

• You will receive a tracking code within 72 hours of order confirmation
• Copy and enter the tracking number on the carrier's website (UPS, FedEx, etc.)
• Track your package in real-time until delivery
• Email notifications for key shipping milestones

For Heavy Machinery:

• No online tracking available due to specialized trucking
• Contact us by phone or email for delivery status updates
• Our driver will call you 24 hours before scheduled delivery
• Coordinate delivery time to ensure someone is present

To ensure successful delivery, please ensure the following:

Geographic Coverage:

We currently ship to all locations within the continental United States. Shipping to Alaska, Hawaii, Puerto Rico, and other U.S. territories may be available upon request with additional fees and extended delivery times.

International Shipping:

International shipping is available on a case-by-case basis. Please contact our sales team at +1 (888) 898-3413 or [email protected] to discuss international shipping options, costs, and customs requirements.

Inspect Upon Delivery:

• Carefully inspect all equipment immediately upon delivery
• Note any visible damage on the delivery receipt before signing
• Take photos of any damage to the packaging or equipment
• Contact us within 48 hours of delivery to report damage

If Your Shipment is Damaged:

• Contact Green Depot Us immediately at +1 (888) 898-3413
• Provide photos and description of the damage
• Keep all packaging materials for inspection
• We will work with you and the carrier to resolve the issue
• Replacement or repair will be provided as appropriate

Lost Shipments:

If your shipment is lost in transit, please contact us immediately. We will initiate a trace with the carrier and work to locate your package. If the shipment cannot be located, we will arrange for a replacement to be sent at no additional cost.

Please refer to our Return Policy for detailed information about returns and exchanges. Note that return shipping costs may apply and are typically the responsibility of the customer unless the item is defective or we made an error in your shipment.

Our customer support team is here to help with any shipping-related questions or concerns.

Green Depot Us reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically for any updates.

Your continued use of our services following the posting of changes constitutes your acceptance of such changes.